Make an exchange/return

When you place an order with basq company, you have 30 days from the date of delivery to request an exchange of item(s) or a return. Please read the exchanges and returns policy carefully for terms and conditions.

To initiate an exchange or refund, please follow these steps: complete the form by entering your order number and order name, select the desired method (exchange or return), indicate which item you want to exchange and for which one, and confirm if the shipment will be sent to the same address.